Investigations in the public interestEvidence. Enquiry. Accountability.

Planning and the attempted sale / The interference record

Buyers deterred.
Marketing stopped.
What justified the interference?

The family’s attempt to sell was not merely difficult: the agent took the home off the market. A formal warning, buyer feedback and a written withdrawal decision now give the allegation against Mark John Mayo (claimant in L00BP152; Higher Barley Hayes, Torrington area, Devon) a dated documentary record.

Read the warning · Read the agent’s letter · Eight direct questions · The future-claims evidence route

Named in this strand

Riverbank House in Bideford, displaying Torridge District Council’s name and crest, photographed in August 2023
Torridge District CouncilRichard Kelly · 9 August 2023 · resized for this pageImage source · CC BY-SA 4.0

Allegations, evidence and questions by name

The family’s allegation / The documented consequence

A person driven from peace at home must not be obstructed from selling it.

Miss E and Mr J allege deliberate, malicious interference with the sale by Mark John Mayo. They say the display and approaches to agents formed part of the pressure placed on their family, and intend to pursue accountability for provable resulting losses.

The agent’s own correspondence supplies the immediate consequence: first-viewer deterrence, followed by a decision that continuing marketing was not in the sellers’ interests. It is a concrete starting point for scrutiny—not a substitute for identifying the false statement or wrongful act and proving the loss it caused.

Mark John Mayo: what did you tell buyers and agents, what authority supported the display, and what outcome were you trying to achieve?

Mayo’s connected accountability record · The wider home-life evidence and warnings

The recurring-pattern challenge / Two sale periods, distinct sources

The earlier accounts no longer stand alone.

Miss E and Mr J rely on the September 2026 record as evidence supporting their allegation of a recurring pattern: buyers discouraged, problems at the property, and another attempt to sell obstructed. Their challenge to the Jenkins’ denial of earlier disputes now brings three sources together.

  1. The Jenkins’ original sale: Miss E says the original selling agent later told her about approximately 25 prospective viewers and efforts by Mayo to discourage purchase. That is her account of the agent’s report—not evidence that all 25 were deterred. The original-sale account and records requested.
  2. The delivery driver’s recollection: the conversation recorded on 31 May 2025 recalls earlier disputes which the family places before its purchase. The recording date is not the date of the incident recalled. Watch the recording in context.
  3. The September 2026 documentary record: Billy Vowles reports first-viewer deterrence on 15 September and confirms temporary withdrawal from marketing on 22 September, with the sellers’ agreement. Read the viewing feedback · Read the withdrawal letter.

Rosalind June Jenkins (Former seller of Lower Barley Hayes; witness statement signed 14 March 2025) and Peter Howard Arthur Jenkins (Former seller of Lower Barley Hayes; joint respondent in the sale-disclosure correspondence): how do you reconcile your account of an absence of earlier problems with the agent’s report as relayed by Miss E, the driver’s recollection and the later documented buyer deterrence and marketing interruption affecting another attempt to sell the same property?

The family argues that the later record strengthens the credibility of the earlier accounts and the need to examine the original sale file. It does not independently prove every historical incident or what either seller knew. The driver describes an earlier dispute; he does not authenticate the separate viewing account.

Produce the original viewing notes, buyer feedback and seller–agent communications. Identify what was reported, what each seller knew, and what Miss E was told before exchange.

The direct question to both sellers · The original marketing-record question · Miss E’s full account · Read the Jenkins’ response

Four records. A warning, a consequence and a demand for an answer.

  1. 13 September 2026 — formal notice. Mr J warns Mayo against obstructing the sale, discouraging purchasers and making false or misleading statements undermining title. Source and full context.
  2. 15 September — the agent’s report. Billy Vowles of Bond Oxborough Phillips says a sign put the first viewers off. His email refers to the preceding Saturday’s viewings: those viewings precede the 13 September warning. Source and full context.
  3. 22 September — marketing withdrawn. Vowles records objections by Mayo, “Keep Out” notices and displayed High Court information; the property is temporarily removed from the market with the family’s agreement. Source and full context.
  4. 24 September — complaint to Mayo and Torridge. Miss E challenges the “KEEP OUT – NO PLANNING” display, asks for the actual authority and Council position, and reserves claims for loss and damage. Source and full context.

The warning predates the withdrawal. Establishing which conduct continued after receipt requires the dated photographs, communications and receipt evidence—not an assumption based on the date of the agent’s report.

13 September / Mr J’s written warning

“Do not make false or misleading statements that undermine my title or prejudice the sale.”

“Do not approach my estate agents, prospective purchasers or anyone else involved in the sale of Lower Barley Hayes for the purpose of obstructing the sale or discouraging purchasers. This includes informal visits, meetings and approaches through others on your behalf. Do not make false or misleading statements that undermine my title or prejudice the sale.”

“I will bring proceedings against you for any further unlawful interference and seek damages for the resulting losses, together with recoverable legal costs.”

The notice records awareness of a visit to the agent’s office and expressly reserves Mr J’s rights. It shows the warning he issued; the sent record does not establish when Mayo read it. Source and full context.

22 September / The selling agent’s record

“We have therefore temporarily removed the property from the market.”

“In particular, the erection of ‘Keep Out’ notices near your summer house and the display of High Court information along the nearby boundary appear to be causing concern and have, unfortunately, put prospective buyers off the property.”

“We believe that, in the current circumstances, the property will be very difficult to sell and that continuing to market it at this stage would not be in your best interests.”

This was the agent’s professional account of the marketing problem—not simply the family predicting that buyers might be deterred. The withdrawal was temporary and agreed with the sellers. The letter does not identify an exchanged contract, a completed sale lost or a quantified reduction in value. Source and full context.

“NO PLANNING”: show the actual authority.

Miss E’s 24 September letter describes a large sign with an arrow towards the shed/summerhouse and a smaller document apparently carrying Council identification. She asks whether any formal determination, enforcement notice or authority for the display exists.

Torridge District Council: identify your document, its legal effect and the answer given to this complaint. Mark John Mayo: identify what you displayed and explain whether it accurately represented the current position.

The agent describes displayed High Court information; Miss E describes an apparently Council-identified document. Each item needs its own photograph and source. They are not treated as the same authenticated document.

The existing record includes Sarah Chappell’s 12 April 2024 written advice that shed installation required planning permission, alongside the family’s account of different visiting-officer advice. A removable structure is not assumed to settle that dispute. The question is what the actual advice, decisions and current status justified presenting to buyers. Read the planning evidence · View the published sign photograph · Source and full context.

Sarah Chappell — Conservation Officer, Torridge District Council, Bideford, Devon, in the 2024–2025 records · Official scrutiny pack, February 2025 ↗

From a warning to a properly evidenced claim

Identify the act. Trace the consequence. Prove the loss.

The family reserves claims arising from allegedly wrongful sale interference. This record organises the foundation for legal advice and future proceedings; it does not announce that a new claim has been filed or damages awarded.

  1. The publication and responsibility: preserve the exact signs, complete documents, original photographs, installation/change dates, audience and evidence of who created or displayed them. Obtain the actual words used in visits to agents or buyers.
  2. Accuracy and knowledge: compare each representation with the title documents, court orders and Council records. Preserve the warning, delivery/receipt evidence, replies and subsequent conduct. Explain the evidential basis for alleging a knowing falsehood or improper purpose.
  3. The effect on this sale: retain viewing logs, direct buyer feedback, any offers and conditions, the agent’s advice and the 22 September decision. Separate the effect of disputed statements from accurate information, existing disputes and market conditions.
  4. The loss schedule: record dates, invoices and the person who paid each additional marketing, relaunch or holding expense; distinguish unavoidable normal ownership costs from additional costs caused by the interference. Any alleged loss of sale value needs independent valuation and transaction evidence—not the entire asking price claimed as a loss.
  5. Reducing avoidable loss: record clarification requests, steps to correct the display, the agent’s advice, relisting options and reasonable measures to resume marketing. Preserve the reasons for temporary withdrawal.
  6. Each claimant and remedy: distinguish Mr J’s title and financial interests from Miss E’s interests, expenditure and personal harm. Record anxiety and other effects contemporaneously. Obtain advice on the appropriate claimant, cause of action, injunction or correction sought, and any provable damages, without double counting.

The central demand is simple: if the statements were justified, produce the justification. If they were knowingly false and caused loss, the record must allow that responsibility to be tested and the loss to be claimed.

Preserve the claim / Put the reasons for delay before the court

Vulnerability must be heard. Deadlines must still be protected.

The burden of defending a home belongs in the explanation for delay—not outside it. Miss E could ask the court to consider how her vulnerability and prolonged, unrepresented litigation actually affected her ability to bring this particular claim.

Section 32A permits the court to disapply the one-year limit where equitable. It weighs prejudice to both parties and all the circumstances, including the length and reasons for delay, when relevant facts became known, promptness afterwards and whether evidence has become unavailable or less reliable. Read section 32A of the Limitation Act 1980.

The strongest supporting account would identify specific periods, competing court obligations, documented health effects where relevant, and steps taken once able to act. Pensioner status, vulnerability or being a litigant in person does not automatically extend time; the court must decide whether to grant relief.

The September 2026 events are recent. A malicious-falsehood claim accruing then would ordinarily have its own one-year period. Two years spent defending other litigation would not make that new claim already late. Check the accrual date of each cause of action; this rule is not the deadline for every possible claim in the wider case. Read section 4A.

Preserve the section 32A argument for any potentially late malicious-falsehood claim; obtain prompt advice and protect claims still within time. An extension is discretionary, and publishing a record or sending a warning does not stop the clock.

Five questions to Mayo / Three to Torridge

Answer the record—not a softened version of it.

The September letters were sent. These eight consolidated publication questions are prepared for follow-up and are not represented as separately served.

SALE-01 / Mark John Mayo

Buyers deterred. Marketing stopped. What justified your intervention?

Identify every visit or approach to the selling agents or prospective purchasers, the date, what you said and the purpose. Respond to the agent’s 15 and 22 September accounts of deterrence and to the family’s allegation that you deliberately obstructed the sale. Address Miss E’s account that the original selling agent also reported buyer discouragement during the Jenkins’ sale: which approaches do you acknowledge or dispute, and what contemporaneous records support your answer?

The actual words and conduct must be compared with their documented effect. Evidence and context.

SALE-02 / Mark John Mayo

Produce the authority behind “NO PLANNING”.

Identify each sign or document you displayed, when it was installed, changed or removed, its author and source. Produce the exact planning decision, court order or other record you relied on, and explain how the display accurately conveyed its scope and current status.

A claim presented to buyers as authoritative must be traceable to its actual source. Evidence and context.

SALE-03 / Mark John Mayo

What did you do after the formal warning?

When did you receive Mr J’s 13 September 2026 notice? Identify your response and any subsequent visits, communications or changes to the display. Explain what steps you took to check and correct any misleading impression after the objection was made.

Receipt, knowledge and subsequent conduct require their own dated evidence. Evidence and context.

SALE-04 / Mark John Mayo

Was the display intended to obstruct a sale or obtain a concession?

Explain the timing of the display during active marketing and the outcome you intended. Identify any condition, demand or concession you linked to removing signs, ceasing approaches or allowing marketing to proceed without your intervention.

The family alleges deliberate interference. Your explanation and the complete correspondence are needed to test purpose, not merely appearance. Evidence and context.

SALE-05 / Mark John Mayo

Will you preserve the full record and answer the loss claim?

Preserve photographs, document versions and communications with agents, buyers, officials and anyone acting on your behalf. Identify the factual basis on which you dispute responsibility for deterrence, marketing interruption or losses the family can substantiate, and whether you will correct any inaccurate statement.

Preservation and a specific response are essential to an evidence-based claim. Evidence and context.

SALE-06 / Torridge District Council

Is official authority being represented accurately to prospective buyers?

For the documents identified in Miss E’s 24 September complaint, state what Torridge issued, its date, author, reference, recipient and legal effect. Distinguish advice, a complaint and a formal notice. Identify any authorisation for Mayo to display Council material or represent the Council’s position.

The Council can establish the provenance and meaning of its own records. Evidence and context.

SALE-07 / Torridge District Council

Reconcile the officer advice with the written planning record.

Identify the officer referred to as Grant, the visit and advice records, the structure and location assessed, and how that account relates to Sarah Chappell’s 12 April 2024 written advice. State the current planning position and any formal determination or enforcement action.

The family and buyers need a clear, evidenced position—not competing paraphrases of official advice. Evidence and context.

SALE-08 / Torridge District Council

What happened to the 24 September complaint?

Identify receipt, allocation, investigation and the substantive response to Miss E’s questions. What steps were taken to establish whether Council information was accurately displayed during the attempted sale, and to correct any inaccurate impression within the Council’s responsibility?

A sent complaint needs a traceable administrative response; it is not itself a Council finding. Evidence and context.

The correspondence / Read beyond the summary

The warning, the agent’s words and the Council challenge.

The following record identifies the emails reviewed and preserves the material context. Quotations are extracts unless the body is expressly described as reproduced in full. Private contact details are omitted.

13 September 2026 — “Lower Barley Hayes — formal notice to cease interference”

Mr J to Mayo, Miss E copied. The Sent-folder record identifies this as a high-importance email.

“I am aware of your visit to my estate agent’s office. I am placing you on formal notice.”

“Do not approach my estate agents, prospective purchasers or anyone else involved in the sale of Lower Barley Hayes for the purpose of obstructing the sale or discouraging purchasers. This includes informal visits, meetings and approaches through others on your behalf. Do not make false or misleading statements that undermine my title or prejudice the sale.”

“I will bring proceedings against you for any further unlawful interference and seek damages for the resulting losses, together with recoverable legal costs. These claims will be additional to the separate proceedings already being prepared concerning your conduct.”

“You are now expressly on notice. All my rights are reserved.”

Elsewhere in the notice Mr J alleges repeated failures to close the entrance gate despite warnings, refers to security and nuisance, reserves separate claims concerning alleged false statements and document issues, and says correspondence, photographs and security footage are being preserved. He states that he is not financially compelled to sell and intends to enforce his rights whether keeping or selling the property. These are his assertions and warning, not findings made by a court.

15 September 2026 — “RE: Sylvan Rose - A few things regarding the house”

Billy Vowles, Bond Oxborough Phillips, to Miss E, Mr J copied. The complete viewing-feedback paragraph reads:

“The two viewings from Saturday went well. However, the neighbours have put up a huge sign next to the summer house. Please see the attached photo. Unfortunately, this put the first viewers off. The second viewers do need to sell their own property first, but they said that once they have sold, they will contact us.”

The second viewers’ need to sell is a separate stated condition; the email does not say the sign deterred them. The agent also confirms that agents would close the gate after viewings. The chain includes a 7 September message that the home was on the open market; unrelated household arrangements are not reproduced. Earlier source entry and photograph provenance.

22 September 2026 — agent’s withdrawal letter

Billy Vowles to Mr J and Miss E. The substantive body is reproduced below; the subject identifies the property as Sylvan Rose.

Thank you for taking the time to speak with me today regarding the difficulties we have been experiencing in trying to sell your property, Sylvan Rose.

It has become apparent that your nearby neighbour, Mr Mayo, has raised objections relating to the sale of the property. In particular, the erection of “Keep Out” notices near your summer house and the display of High Court information along the nearby boundary appear to be causing concern and have, unfortunately, put prospective buyers off the property.

I am pleased that you agree with my decision to temporarily remove the property from the market until you have had an opportunity to resolve these issues with your neighbour.

We believe that, in the current circumstances, the property will be very difficult to sell and that continuing to market it at this stage would not be in your best interests.

We have therefore temporarily removed the property from the market as of today, 22 September 2026.

Please do not hesitate to contact me once you have resolved the issues with your neighbour. We would be very happy to assist you with the sale of the property at that stage.

24 September 2026 — Miss E’s objection to Mayo and Torridge District Council

The email’s subject challenges an unfounded public “KEEP OUT – NO PLANNING” allegation and interference with Lower Barley Hayes / Sylvan Rose. It addresses Mayo and the Council jointly and includes sign-image attachments.

Miss E describes the large arrowed sign, smaller apparently Council-identified document, the timing during active marketing and the family’s absence. She reports that an officer called Grant previously visited and gave advice about the removable structure and its location. She asks for that advice to be checked against the official record.

She alleges deliberate, vindictive interference, buyer concern and harm to the sale, demands that Mayo identify the decision, notice, rule or authority relied on, and asks him to remove unsupported material. She reserves proceedings for false statements and resulting loss and damage. Her account also describes earlier alleged discouragement of buyers, including before the family’s purchase; those earlier events have separate sources.

Her six requests to Torridge concern: (1) any determination of planning requirements or breach; (2) any enforcement, contravention or formal notice; (3) the authenticity of the smaller Council-identified document; (4) authorisation for Mayo to display material or represent Council authority; (5) the date of any complaint; and (6) confirmation of Grant’s visit and advice.

This records the complaint submitted, not an official finding that the display was false or unauthorised. Read it with the existing written planning advice and the full planning and heritage investigation.

Where this strand fits.

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