Investigations in the public interestEvidence. Enquiry. Accountability.

Public authority · The decisions. The harm alleged. The answers required.

Torridge District Council

Jump to all 22 questions addressed to this recipient →

The evidence reached the Council. What protected Miss E—and who answers for avoidable harm?

4 allegations · 1 institutional concern · 22 questions across three connected strands.

Riverbank House in Bideford, displaying Torridge District Council’s name and crest, photographed in August 2023
Torridge District Council · Riverbank House, Bideford · August 2023Richard Kelly · 9 August 2023 · resized for this pageImage source · CC BY-SA 4.0

One authority. Three strands. Every decision must be explained.

Miss E and Mr J demand documented answers about protection at home, the use of enforcement powers and the handling of property concerns. The links below put each allegation beside its evidence, recorded reply and outstanding question.

Shooting noise: the assessment, mitigation and renewed complaint

Miss E and Mr J allege that failures in the Council’s response prolonged her exposure to shooting disturbance and distress. Compare Matthew Millichope’s assessment, Ian McIver’s relocation assurance and Phil Gilbert’s renewed-complaint response.

Matthew Millichope — Environmental Protection and Community Safety Team Leader, Torridge District Council, in the 15 March 2024 noise assessment · 15 March 2024 Council assessment

Phil Gilbert — Public Health and Community Safety Manager, Torridge District Council, in the December 2024 correspondence · December 2024 Council correspondence

Read the full investigation · Examine the source record · Read the questions

The five-year notice: whose evidence was tested?

The family challenges the evidence checks and impartiality of the police and Council process. Follow Ian McIver’s decision, the notice and the filed challenge alongside the named accountability record.

Read the full investigation · Examine the source record · Read the questions

Planning, heritage and sale: produce the decision record

The planning strand asks what was inspected, which evidence informed the decisions and how the Council addressed the reported effects on the property. Its institutional-handling concern remains separate from the shooting-noise and notice allegations.

Read the full investigation · Examine the source record · Read the questions

Identify the decision-maker. Produce the reasons.

Matthew Millichope · Ian McIver · Phil Gilbert

For the planning correspondence: Jennifer Slade (Performance and Monitoring Team Leader, Torridge District Council, Bideford, Devon, in the July 2025 response) · Helen Smith (Planning Manager, Torridge District Council, Bideford, Devon; confirmed in the April 2026 record) · Peter Stapley (Principal Planning Officer, Torridge District Council, Bideford, Devon; identified in the 2025 planning record) · Sarah Chappell (Conservation Officer, Torridge District Council, Bideford, Devon, in the 2024–2025 records).

Follow each person’s own dated role and conduct. The Council’s institutional record does not assign every allegation to every officer.

The authority asked to answer

Torridge District Council, Devon. Its published Development Management correspondence address is Riverbank House, Bideford, EX39 2QG. Official Council directory.

Questions prepared by this publication are marked separately from the family’s historical complaints. The complete source record retains the dates, replies and outstanding requests.

The complete question index

Questions across the case

22 questions addressed to Torridge District Council. Each link opens its full wording, source and response position.

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