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People & organisations / National Grid Electricity Distribution (South West) plc

Organisation · Mark John Mayo v Miss E / L00BP152

National Grid Electricity Distribution (South West) plc

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Company named in the executed wayleave agreement.

Agreement counterparty named in the record

Related reporting · Annex E

The wider allegation and response record.

Open this party’s Annex E questions → · Read the overview, replies and later outcomes →

The Unanswered Record · Party question pack

Questions for
National Grid Electricity Distribution (South West) plc

For the Chief Executive’s Office and the senior officer responsible for wayleave records. Miss E holds a signed 2024 agreement identifying BH68. The disputed correspondence concerns Mark John Mayo’s claimed position in relation to that apparatus. The family asks National Grid to authenticate its correspondence, identify the underlying rights and explain why its verification requests have not produced the answers it seeks.

Mark John Mayo — claimant in L00BP152; Higher Barley Hayes, Torrington area, Devon · Case identity and source record

Mark John Mayo v Miss E / L00BP152 · Compiled 12 September 2026

Attributed allegation · BH68-A01

Miss E and Mr J allege that the April 2025 plan was used to create a false impression that Mr Mayo held wayleave rights concerning BH68, and to mislead the court. They direct the allegation to Mr Mayo and, over the supply and description of the plan, to Nick Shackson (Estates Specialist, National Grid Electricity Distribution (South West) plc; Barnstaple, North Devon, in the 2024 correspondence) and National Grid Electricity Distribution (South West) plc.

Miss E and Mr J · allegation recorded in the reporting

Evidence, response and full allegation record ↓

Attributed allegation and authentication questions · BH68-C02

The reply attributed to Amelia Skea (National Grid Wayleave Services; Bodmin, Cornwall, in the attributed April 2024 email signature) says “your wayleave”, beneath a request naming BH67 and BH68. Mr J alleges possible knowing involvement by Ms Skea in misleading wording or failure to correct wording she knows was falsely attributed to her. He reports that neither pole’s agreement in Mr Mayo’s name has been produced to the family. The questions ask her and National Grid to authenticate the linked exchange and identify the instrument for each pole.

Miss E and Mr J · authenticity challenge; Mr J’s knowledge allegation dated 13 September 2026

Evidence, response and full allegation record ↓

This pack has not been sent by this publication. No reply deadline has been set. Earlier requests and recorded replies appear below.

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BH68-03 · Clarification not found in supplied record

Which wayleaves cover BH68?

What agreement or other basis supports the claimed BH68 wayleave rights connected with Mr Mayo? Produce the agreement, its date, parties and plan. Identify the land and apparatus covered. If an older agreement is relied upon, what establishes its continued application after any ownership change or subdivision, and how does it relate to Miss E’s signed 2024 agreement? When and why were the 1963 and 1975 instruments first obtained and relied on, and what explains their addition to the 24 October 2025 schedule? For the 1963 and 1975 instruments now relied on, identify the executed agreement, plan, apparatus, original land and the provision or transaction connecting the asserted right to Mr Mayo. Map that chain through the subdivisions and ownership changes described by the family. Does “transferred” refer to the operator’s apparatus/access rights, a payment entitlement, or a right claimed personally by Mr Mayo? Which conveyancing-file pages support it? Reconcile that account with PCC’s January 2024 predecessor letter and Miss E’s June agreement.

Question directed to: National Grid Electricity Distribution (South West) plc · via Geldards LLP, the instructed firm, and Howard Mark Hacking (professionally Mark Hacking; solicitor and partner, Geldards LLP, Nottingham; individual SRA 156301), its named contact

Why this matters · Verifiability

Miss E’s signed agreement provides a specific record against which the claimed BH68 rights can be compared. A transfer assertion should identify the relevant agreement or other basis, the land and apparatus, and why an older arrangement is said still to apply. Without those records, the family cannot test the competing claim.

The recorded response The 2 February reply says existing wayleaves transferred to Mr Mayo. The supplied replies do not identify the individual agreements or establish whether one covers BH68. Mark Hacking’s 7 May reply promises a substantive response to recent Shackson correspondence but does not identify those agreements.

Dates, delivery and the point still outstanding

The letter before action addresses Nick Shackson (Document D, pp. 4–5). Geldards’ 7 May 2026 reply acknowledges reviewing recent correspondence to him and receiving the forwarded Skea letter. The 6 May covering email lists a National Grid legal mailbox in BCC; its receipt is unconfirmed (Document E, p. 1). The expanded question compares Miss E’s agreement, PCC’s letter and the reported subdivision. Expanded wording not yet sent by this publication. Tom Watson (estates and wayleaves specialist, National Grid Electricity Distribution (South West) plc, listed at Bodmin, Cornwall; the professional match discussed in the meeting account) is a related professional identification, explained in his profile, rather than a recorded recipient. Expanded on 19 September 2026 to seek the historic instrument, land and succession chain; this added wording has not been sent by the publication.

Mr Shackson’s 2 February reply states that existing wayleaves transferred. The supplied replies do not identify the individual agreements or establish whether one covers BH68. The later 5 May reply confirms instruction of Geldards LLP and separately names Mark Hacking as a contact, not as the author of the original statement.

Related requests and replies supplied through 7 May 2026; later substantive clarification not established

BH68-05 · Authentication not found in supplied record

Is the disputed email exchange authentic?

Did you send the 15 April 2024 message saying “Your wayleave will be paid annually in advance in September” in response to the displayed 9 April request naming BH67 and BH68? Was BH68 in the email National Grid actually received? Produce the retained request, reply, full headers and attachments. For each pole, identify the agreement or other instrument behind “your wayleave” and the record linked to reference 2624773. If any displayed wording is not what you received or sent, identify it, when you became aware of it and what correction or notification followed. Miss E’s verification requests began in February 2025: why do the supplied replies still contain no authentication answer? If you have answered, identify the dated reply. If you cannot verify the exchange, explain what prevents you, who is checking it and when an answer will be provided. Who took ownership of the 10 March 2025 referral, what retained records were examined and where is the written outcome? What explains the absence of an authentication answer after the 7 May 2026 formal notice was acknowledged by Geldards? Can National Grid confirm whether it stands behind the exact wording relied on, separately from its denial of legal liability?

Question directed to: Amelia Skea · Wayleave Services, Bodmin Office · National Grid Electricity Distribution (South West) plc

Why this matters · Authenticity

The reply can be read as confirming the request about two named poles. If the request was altered, or the reply concerned different records, the apparent confirmation could convey a materially different meaning. Authenticating both sides of the exchange and identifying the instrument for each pole tests that connection directly.

The recorded response The September correspondence was checked on 25 September 2026. On 8 September Mark Hacking denied that the earlier correspondence gave rise to a valid claim. Skea’s signed 9 September letter, sent by Geldards on 10 September, confirmed representation and service arrangements and requested no further direct contact. These replies do not authenticate the disputed April 2024 email or identify the underlying BH68 agreement.

Dates, delivery and the point still outstanding

The 26 February 2025 request asks NGED to verify the exchange; its reproduced header omits the recipients. Amelia Skea is visibly copied on 7 March 2025 and directly addressed in the 7 May 2026 formal notice. Mark Hacking acknowledges the forwarded letter and documents. Updated 19 September 2026 with Mr J’s account of the continuing absence of an answer and questions about responsibility for the record check. The elapsed time runs from the original request and formal notice, not from this new consolidated wording, which has not been sent by the publication. September responses independently reviewed 25 September 2026. The elapsed time concerns the historical requests, not a deadline for this expanded publication question.

By 25 September 2026, 576 days had passed since the initial verification request and 141 days since the letter before action. Miss E and Mr J regard the absence of a substantive authentication answer as a serious, non-innocent omission. The September replies reviewed deny a valid claim and confirm representation and service arrangements, but do not authenticate the disputed exchange or identify the supporting BH68 instrument.

September responses checked 25 September 2026; no authentication or BH68-records answer in the replies reviewed

BH68-06 · Supporting update records not supplied

What exactly was changed in the payment records?

Which agreement or other instrument did “your wayleave” refer to, for BH67 and for BH68? Identify the land, apparatus and recipient linked to reference 2624773. What payment records were updated, by whom and on what documents? Produce the archived plan and completion letter referred to in the April 2024 request and explain whether the stated £25 annual amount concerned one pole, both poles or different apparatus. How does that position relate to Miss E’s June 2024 BH68 agreement, its signed plan, 14-year term and one-off £2,000 payment provision? PCC’s 1 July 2024 letter says it enclosed a £2,000 cheque. For each relevant ledger entry, identify the payee’s capacity, agreement and asset references, payment category and covered period. Who authorised any change, and how did you address overlapping apparatus or land rights, apportionment, cancellation or correction? Provide the reconciliation without private banking details. Identify the engineering classification of each asset and the tariff or negotiated valuation actually applied. Show any allocation between BH67, BH68, 35-2381-1, stays and other equipment, and identify any payment or contractual requirement attributable to voltage, equipment, access or safety obligations. The family raised the financial comparison in its October 2025 rebuttal, page 7, and oral summary, pages 8 and 11: where is that particular objection answered?

Question directed to: National Grid Electricity Distribution (South West) plc · concerning the payment-record update attributed to Amelia Skea · South West Wayleave Records, Bodmin

Why this matters · Documentary basis

An assertion that payment records were changed should be traceable to the documents and apparatus it concerns. Integrity requires explaining whether the records describe the same pole and rights, rather than treating an administrative payment entry as proof of an agreement or of the disputed boundary.

The recorded response The September correspondence was checked on 25 September 2026. On 8 September Mark Hacking denied that the earlier correspondence gave rise to a valid claim. Skea’s signed 9 September letter, sent by Geldards on 10 September, confirmed representation and service arrangements and requested no further direct contact. These replies do not authenticate the disputed April 2024 email or identify the underlying BH68 agreement.

Dates, delivery and the point still outstanding

The formal letter asks Amelia Skea for the basis of the record update, the supporting agreement and the verification undertaken. Its covering email lists corporate legal and wayleaves recipients; Mark Hacking acknowledges receipt of the forwarded letter and email. Receipt by the other listed mailboxes is unconfirmed. The expanded question adds the archived attachments, June agreement, printed reference and separate pole identification. Expanded wording not yet sent by this publication. Expanded on 19 September 2026 with PCC’s cheque letter and a request to reconcile the payment records; the added questions have not been sent by this publication.

The April 2024 printout predates the June agreement. Identify exactly what was updated, the documents supporting the change and how the later agreement relates to it. The supplied replies leave that comparison unresolved.

September responses checked 25 September 2026; no authentication or BH68-records answer in the replies reviewed

BH68-09 · Proposed · not yet sent

Who at National Grid will take responsibility for the answers?

Is this handling of a wayleave-holder’s verification requests consistent with National Grid’s standards? Identify who took responsibility after the February and March 2025 requests, the referral and the April 2026 office visits. Who checked the disputed emails and agreement records, what did they conclude, and where is the written outcome? Will a senior officer review BH68-03, BH68-05 and BH68-06, explain any unresolved delay and give a date for a document-supported response?

Question directed to: National Grid Electricity Distribution (South West) plc · Chief Executive’s Office / executive review

Why this matters · Corporate responsibility

Responsibility should remain traceable when a wayleave-holder’s concern passes between departments and external solicitors. Integrity requires a checkable outcome: who investigated, which records they examined and what answer the company stands behind.

The recorded response Angela Caddy’s 10 March 2025 message refers the enquiry to Nigel Merrifield (National Grid Estates Specialist named in the March 2025 referral correspondence). Mark Hacking later states that previous requests had been dealt with, asks for further particulars and promises a substantive response concerning Shackson correspondence. Those replies do not supply the authentication finding or agreement comparison requested here. No executive response to this new question has been sought.

Angela Caddy — National Grid Records Assistant in the March 2025 referral correspondence · March 2025 correspondence source

Dates, delivery and the point still outstanding

Prepared for executive review on 12 September 2026. The underlying family requests, referral and later solicitor correspondence are documented. The office findings are reported by the family; the solicitor correspondence also refers to the visits. This new executive question has not been sent. No executive recipient’s receipt, response or deadline is recorded.

Identify a responsible senior officer, the checks performed, their written outcome and the route to completing any unresolved work. Mr J reports that the substantive verification answers remain outstanding; this register does not mark the new executive question as overdue.

Proposed executive-review question · 12 September 2026 · not sent

A response belongs beside the question

Answer by question number.

State what you accept or dispute. Identify the supporting document and the relevant passage. If a record cannot be provided, explain why and what can be verified instead. Material answers and corrections will be considered and reflected alongside the relevant question.

Send your response to theunansweredrecord@gmail.com. This opens an email draft; it does not submit or send anything automatically. Please avoid sending unredacted sensitive personal information.

Prepare a numbered response ↗

Readers with relevant evidence or corrections should contact the editorial desk. Please do not organise repeated messages to individual employees.

Allegations & Questions · National Grid Electricity Distribution (South West) plc

The issues. The record. The answer.

Named in an allegation. The entries below state who raises each allegation or concern, the supporting sources and the response status.

BH68-C06 · Proposed executive-oversight questions

National Grid’s standards. Who will account for this record?

The Unanswered Record · executive review proposed 18 September 2026

The publication asks Zoë Yujnovich (Chief Executive, National Grid plc, since November 2025; group executive office in London), as current Chief Executive of National Grid plc, to commission a review of the operating company’s BH68 record integrity, response handling and compliance with applicable standards. This is a proposed oversight request, not an allegation that she participated in or already knew of the disputed events.

The supporting record
The record includes Miss E’s signed June 2024 agreement, the attributed exchange, the April 2025 plan, February–March 2025 authentication requests and later formal letters and solicitor replies. The company’s published policies provide a benchmark whose case-specific and historical application must be identified.
The recorded response
Referrals and solicitor replies are recorded. The family reports that the substantive authentication and agreement questions remain unresolved. This new executive pack has not been sent and has no recorded executive response.
The answer still sought
Identify the standards. Appoint the reviewer. Authenticate the records. Account for the handling. Give a dated written outcome.
Why it matters
The test is whether the company can connect its public standards to a transparent review of the particular records affecting a wayleave-holder.
Was it put to this party?
Prepared for Zoë Yujnovich on 18 September 2026; not sent by this publication. No receipt, knowledge of the case or missed deadline is attributed to her.

BH68-A01 · Attributed allegation

The plan and the claimed rights

Miss E and Mr J · allegation recorded in the reporting

Miss E and Mr J allege that the April 2025 plan was used to create a false impression that Mr Mayo held wayleave rights concerning BH68, and to mislead the court. They direct the allegation to Mr Mayo and, over the supply and description of the plan, to Nick Shackson and National Grid Electricity Distribution (South West) plc.

The supporting record
The linked sources include Miss E’s signed agreement, the April plan and Mr Shackson’s replies. The April email uses “on your title”; the February reply describes a general area, “not any particular title”. The plan already carries an accuracy disclaimer. The question is what records justified the title wording and the claimed BH68 rights.
The recorded response
Mr Shackson confirmed sending the plan, described it as a general-area map and asserted that existing wayleaves transferred to Mr Mayo. The questions ask which instrument, apparatus and land support that position.
The answer still sought
Identify the agreement. Identify the land and apparatus. Explain what the plan was intended to establish.
Why it matters
A claim about a particular pole and property must be traceable to the records that actually support it.
Was it put to this party?
The related questions to Mr Shackson and the 6 May 2026 letter before action are recorded. The proposed question about court use has not been sent by this publication; delivery to every party linked here is not established.

BH68-C02 · Attributed allegation and authentication questions

“Your wayleave”: whose words, and which agreements?

Miss E and Mr J · authenticity challenge; Mr J’s knowledge allegation dated 13 September 2026

The reply attributed to Amelia Skea says “your wayleave”, beneath a request naming BH67 and BH68. Mr J alleges possible knowing involvement by Ms Skea in misleading wording or failure to correct wording she knows was falsely attributed to her. He reports that neither pole’s agreement in Mr Mayo’s name has been produced to the family. The questions ask her and National Grid to authenticate the linked exchange and identify the instrument for each pole.

The supporting record
Miss E’s request is dated 26 February 2025. Her 7 March follow-up explicitly copies Ms Skea. Angela Caddy’s 10 March reply refers the enquiry to Nigel Merrifield. The family subsequently reported visiting Bodmin and sent the May 2026 letter before action.
The recorded response
The supplied copies contain a referral and solicitor’s acknowledgement, but no direct authentication by Ms Skea. Mr J reports that the substantive authentication and agreement questions remain unanswered as of 12 September 2026.
The answer still sought
Was BH68 in the incoming message? Did Ms Skea send “your wayleave” in reply? Identify the agreement for each pole, the record behind reference 2624773 and any correction of false or changed wording. State who checked the referral and where its outcome is recorded.
Why it matters
A company should be able to explain whether it stands behind correspondence bearing its name and which records support it.
Was it put to this party?
Ms Skea is visibly copied on 7 March 2025 and directly addressed in the 7 May 2026 covering email. The embedded February request does not show its recipient header. The wording here summarises and develops those requests; no new publication enquiry has been sent.

BH68-C05 · Corporate handling concern

A referral is not the outcome. Who owns the answer?

Miss E and Mr J · handling concern; proposed executive review

The family challenges National Grid’s handling of repeated requests to verify correspondence and identify the agreement supporting the claimed BH68 position. Miss E’s requests were followed by a referral, office visits and solicitor correspondence. Mr J says the substantive verification answers remain outstanding.

The supporting record
The 26 February 2025 request and 7 March follow-up set out the questions. Angela Caddy’s 10 March message refers the enquiry to Nigel Merrifield. The May 2026 letters renew the challenge. Geldards’ correspondence refers to the April office visits and records its own replies.
The recorded response
A referral and solicitor’s acknowledgements are documented. The April solicitor reply says previous requests were dealt with; the family disputes that. No written authentication finding or complete agreement comparison is identified in the supplied replies. Mr J reports the later position as at 12 September 2026.
The answer still sought
Name the responsible senior officer. Produce the checks and their outcome. Explain any unresolved delay. Give a date for the document-supported answer.
Why it matters
An agreement holder should be able to follow a serious concern from receipt to responsibility, investigation and a reasoned outcome. Passing the enquiry on does not identify what was checked or resolved.
Was it put to this party?
Historical requests and replies are recorded in the source notes. BH68-09 is a new question for the company’s executive office; it has not been sent and no executive deadline or response is recorded.

Professional affiliation & public office

National Grid Electricity Distribution (South West) plc · Wayleave Records · Bodmin

South West Wayleave Records public office: Lostwithiel Road, Bodmin, Cornwall, PL31 1DE, United Kingdom.

Public business sources checked 12 September 2026: National Grid office directory ↗.

Documented involvement

The executed agreement identifies National Grid Electricity Distribution (South West) plc. This is the agreement counterparty recorded in Document A.

Source references: A, p. 4 · E, pp. 1–3 · F, pp. 1–2 · J, pp. 1–3.

Also identified as: NGED South West

Linked professional

Tom Watson · Estates and Wayleaves Specialist · Bodmin, Cornwall. His profile identifies the public sources connecting him to National Grid Electricity Distribution (South West) plc and separately explains the link to the family’s account.

Executive escalation

Six further questions have been prepared for Zoë Yujnovich, Chief Executive of National Grid plc, concerning the applicable standards, an accountable review and a dated outcome. This pack has not yet been sent.

Related reporting

Nick Shackson, National Grid and the BH68 plan: the questions in the record.

Mark John Mayo v Miss E / L00BP152: the wider case file.

A place for the answer

Have something to add?

National Grid, Mr Shackson, Ms Skea, Mr Mayo, Seldons Solicitors, Geldards LLP, or any other party mentioned: if you have information, documents, a correction or a response, please contact us. Identify the article and question you are addressing. Material replies will be considered and reflected fairly alongside the record.

Contact the editorial desk

theunansweredrecord@gmail.com

Updated source comparison · 19 September 2026

BH68: where is the documentary chain?

The executed agreement, PCC’s cheque letter, the field’s conveyancing disclosure and Cornwell’s post-hearing reliance on a payment item are now compared. The questions ask what establishes each claimed right and how the company’s records reconcile them.

Read the comparison and recipient questions → · The plan, boundary and payment questions → · See the disputed email pages →

Newly reviewed court correspondence · 19 September 2026

The submitted challenge. The recorded response.

The 13–14 October 2025 emails identify the hearing submissions, linked exhibits and court confirmation that the additional rebuttal was placed on file. New questions ask which documents were examined, where the specific objections were addressed and what records support the answers.

Read the five recipient questions → · Inspect the dated source trail →

BH68 / Read the letters and the evidence

What was put to Shackson and Skea?

The 6 and 7 May 2026 letters before action and their evidence are now available as indexed downloads, checked against the original sent attachments. The source hub also records Geldards’ denial and Skea’s September representation letter, distinguishing those replies from the authentication and contractual-record questions.

Download the letters, examine the evidence and follow the replies →

Dated requests · Updated 25 September 2026

A denial does not authenticate an email.

Miss E’s first request is dated 26 February 2025; her formal notice to Amelia Skea followed on 7 May 2026. The reviewed September responses deny a valid claim and confirm representation and service arrangements. They do not authenticate the disputed exchange or identify the BH68 agreement.

Which original message and underlying agreement does National Grid stand behind? Miss E and Mr J regard the continued absence of a factual answer as a serious concern requiring a documented review.

Read the specific accountability challenge → · Read the exact authentication question →

The complete question index

Questions across the case

5 questions addressed to National Grid Electricity Distribution (South West) plc. Each link opens its full wording, source and response position.

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